FAQ

Refinishing

When should I refinish my siding?

The right time to restain siding depends on a number of factors: its exposure to direct sunlight and the other elements, its colour and its geographical location. To ensure the longevity of your siding, be sure to check it on a regular basis. We strongly recommend that you visually inspect your siding at least once a year to make sure there is no barre wood. We also strongly recommend that you consult our Maintenance Guide for detailed information.

Which product do you recommend for refinishing my siding?

Maibec recommends using a 100% acrylic water based product.

Where can I buy products to refinish my siding?

Solid colors are available at most hardware stores.

Products availability

Can I buy your products directly from Maibec?

You must buy our products from one of our many partner retailers, as we do not sell our products directly. To find the nearest retailer, visit our Dealer Locator.

What is the cost of your products?

You must contact a retailer to get the price of our products. To find the nearest retailer, visit our Dealer Locator. When comparing the prices of different products, make sure to take into account all costs of proper installation (fasteners, ventilation accessories, etc.) and delivery.

What is the delivery delay?

The delivery time varies between 1 to 4 weeks, depending on whether it is a custom order or a stock program order.

Installation

Do you recommend certified installers or painters?

You can find our Installation Guides and Maintenance Guide on our website, which you can give to the contractor you decide to work with. Maibec does not have a list of recommended installers or painters, nor does it certify installers or painters.

How can I make sure my siding is properly installed?

Our Installation Guides contain all the information you need to ensure your siding is properly installed. In doubt about how your siding has been installed, please refer to a certified building expert. Please note that Maibec warranties apply only if installation standards are met. To request an installation guide from a previous year, email us at tech@maibec.com or call 1 800 363-1930.

Warranties

What is the warranty on Maibec siding?

You can find all of our current warranties under the Support tab on our website. To request a warranty from a previous year, email us at tech@maibec.com or call 1 800 363-1930.

Colour choice

Do you offer advice on choosing a sealant colour, and where I can buy it?

In the case of sealant for engineered siding, you can get it from a materials retailer. On the other hand, in the case of the Stock Program for Resistech engineered siding, you can order it together with your siding. Maibec offers in this case colours that can be married to your siding. Maibec does not offer a design service for colour selections. 

Do you offer advice on choosing a colour?

Our portfolio offers plenty of ideas and inspiration for your project. You can also order a sample to see the how your chosen colour will look in real life. Ordering Maibec samples is quick, easy and completely free of charge. If you still aren’t sure of your colour choice, a local designer may be of help. Maibec does not offer a design service for colour selections.

Where can I see a house in my chosen colour?

Because Maibec offers an unlimited choice of colours, it’s difficult to display homes in all our available colours. We also respect the confidentiality of our customers and do not disclose their contact information. However, our portfolio and our Facebook and Instagram pages offer plenty of ideas and inspiration for your project.

Didn’t find the answers to your questions in our FAQ? Call our technical service at 1 800 363-1930 or email us at tech@maibec.com. Our team will gladly answer your questions.